two twigs moving company
FAQ in Two Twigs Moving Company
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two twigs moving
Frequently Asked Questions
Patient Safety is Our Priority – Proper care during the immediate post-op period can prevent some of the most common post-op complications. Our staff will monitor vital signs, manage your pain, and perform wound care to prevent infections.
Your move includes moving blankets, shrink wrap, dollies, straps, and any other equipment needed to complete the move. Packing services are also available but are NOT included in your moving quote unless stated as a separate service from moving. If you’d like packing, please let us know. We’d love to take that off your hands.
How can I pay? Do I need to make a deposit?
Anything that can fit in a box needs to be in a box. Boxes are made for stacking but only when they are shut. When boxes cannot be stacked, they have to be moved one at a time, and they become unstable and take up much more space in the back of the truck. Closed boxes keep your belongings safe and make your move go a lot faster!
Our movers aren’t responsible for moving your small loose items since these are easily misplaced. Remember our rule above: anything that can fit in a box needs to be in a box.
We offer FREE disassembly and reassembly. We will take care of all standard beds, dressers with mirrors, and other minor items as long as only basic tools are needed. (Sorry, no specialty items.) Please provide the office/movers with any additional instructions.
Individualized Care Plans – Recovery looks different for each patient and each surgery. We will work with you and your surgeon to create the safest and best recovery plan for you
Skilled and experienced nurses – Our nurses will guide you through your entire recovery process. From your prescription medications to your compression garments, you will receive compassionate care and evidence-based patient education from our nurses
Professional Caring Staff
Emphasis on patient privacy – We will abide by HIPAA guidelines with your personal information and only collaborate with your surgical team unless otherwise stated.
two twigs moving
Popular Questions
Patient Safety is Our Priority – Proper care during the immediate post-op period can prevent some of the most common post-op complications. Our staff will monitor vital signs, manage your pain, and perform wound care to prevent infections.
Absolutely! You can tip in cash directly to your movers. If you’d like to add a tip on the card, please let us know before we process the transaction. How much you tip is totally up to you. Some people tip a rounded amount (ex. $20 per mover) and some choose to tip a percentage, ranging from 5% – 20% of their move, split evenly for each mover. Either way, we really appreciate it!
We recommend heavy duty mattress bags to protect your mattress during the move. Please let us know how many of each size you’d like to add to your order and we’ll bring them on your move date!
Plan ahead! Know what room and where specifically you would like your items to be. We have a “one touch rule.” If we have to touch an item more than once during loading or unloading, you can expect this to slow us down significantly.
Individualized Care Plans – Recovery looks different for each patient and each surgery. We will work with you and your surgeon to create the safest and best recovery plan for you
Skilled and experienced nurses – Our nurses will guide you through your entire recovery process. From your prescription medications to your compression garments, you will receive compassionate care and evidence-based patient education from our nurses
Professional Caring Staff
Emphasis on patient privacy – We will abide by HIPAA guidelines with your personal information and only collaborate with your surgical team unless otherwise stated.
