support@twotwigsmoving.com

701 Atando Ave Suite P, Charlotte, NC 28206

(704) 728-0195

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FAQ in Two Twigs Moving Company

Moving Company in Charlotte,

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two twigs moving

Frequently Asked Questions

Patient Safety is Our Priority – Proper care during the immediate post-op period can prevent some of the most common post-op complications. Our staff will monitor vital signs, manage your pain, and perform wound care to prevent infections. 

Your move includes moving blankets, shrink wrap, dollies, straps, and any other equipment needed to complete the move. Packing services are also available but are NOT included in your moving quote unless stated as a separate service from moving. If you’d like packing, please let us know. We’d love to take that off your hands.

How can I pay? Do I need to make a deposit?

Anything that can fit in a box needs to be in a box. Boxes are made for stacking but only when they are shut. When boxes cannot be stacked, they have to be moved one at a time, and they become unstable and take up much more space in the back of the truck. Closed boxes keep your belongings safe and make your move go a lot faster!

Our movers aren’t responsible for moving your small loose items since these are easily misplaced. Remember our rule above: anything that can fit in a box needs to be in a box.

We offer FREE disassembly and reassembly. We will take care of all standard beds, dressers with mirrors, and other minor items as long as only basic tools are needed. (Sorry, no specialty items.) Please provide the office/movers with any additional instructions.

Individualized Care Plans – Recovery looks different for each patient and each surgery. We will work with you and your surgeon to create the safest and best recovery plan for you 

Skilled and experienced nurses – Our nurses will guide you through your entire recovery process. From your prescription medications to your compression garments, you will receive compassionate care and evidence-based patient education from our nurses

Professional Caring Staff

Emphasis on patient privacy – We will abide by HIPAA guidelines with your personal information and only collaborate with your surgical team unless otherwise stated.

two twigs moving

Popular Questions

Patient Safety is Our Priority – Proper care during the immediate post-op period can prevent some of the most common post-op complications. Our staff will monitor vital signs, manage your pain, and perform wound care to prevent infections. 

Absolutely! You can tip in cash directly to your movers. If you’d like to add a tip on the card, please let us know before we process the transaction. How much you tip is totally up to you. Some people tip a rounded amount (ex. $20 per mover) and some choose to tip a percentage, ranging from 5% – 20% of their move, split evenly for each mover. Either way, we really appreciate it!

We recommend heavy duty mattress bags to protect your mattress during the move. Please let us know how many of each size you’d like to add to your order and we’ll bring them on your move date!

Plan ahead! Know what room and where specifically you would like your items to be. We have a “one touch rule.” If we have to touch an item more than once during loading or unloading, you can expect this to slow us down significantly.

Individualized Care Plans – Recovery looks different for each patient and each surgery. We will work with you and your surgeon to create the safest and best recovery plan for you 

Skilled and experienced nurses – Our nurses will guide you through your entire recovery process. From your prescription medications to your compression garments, you will receive compassionate care and evidence-based patient education from our nurses

Professional Caring Staff

Emphasis on patient privacy – We will abide by HIPAA guidelines with your personal information and only collaborate with your surgical team unless otherwise stated.

Services

Our Services Offered

Residential Moving Services

Two Twigs Moving is your premier local moving service in Charlotte, NC. Whether you are moving across the street or across town, our local moving services will exceed your expectations.

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Apartment Moving
Services

Don’t stress yourself out with the hassle of packing and moving all your belongings. Hire a professional apartment moving service to make your move easier and stress-free.

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Office Moving Services

Businesses grow and expand each and every day. When you outgrow you old business space give Two Twigs Moving a call. This will give you stress free move and will save you on the budget by renting your own truck.

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Pool Table
Services

Our team of experienced movers knows how to safely and efficiently disassemble, move, and reassemble your pool table. We use specialized equipment and techniques to ensure that your table arrives at its new location in perfect condition.

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Piano Moving
Services

Moving a piano is a challenging task that requires a great deal of skill and expertise. Pianos are not only heavy and bulky, but they are also delicate instruments that require special care and attention during a move.

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Moving Labor
Services

Whether you’re moving to a new home or relocating your business, we’ve got you covered. We understand that every move is unique, and we offer customizable options to fit your specific needs.

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testimonial

What Our Client Say About Us

Jeremy Jones
Jeremy Jones
2023-08-21
Two Twigs handled our stuff with great care during both of our moves! They were also very flexible when our closing was delayed by a few hours
Patti Huff
Patti Huff
2023-08-19
Two Twigs made our move from Charlotte to Florida very easy! Tyler came out and gave us a good price estimate, we explained that we were unsure about exact dates of our move and he was very flexible which put our mind at ease. On the day of our move, 4 young men showed up on time, had all of our furniture properly wrapped, and everything in the trucks in a few hours. They were courteous, efficient, fast, and careful. We had an issue with closing on our home in Florida but Tyler helped us with storage (for cost) which helped us immensely! The day of move in, 1 of their trucks broke down however they kept us in the loop letting us know where they were and the time they would be here. They arrived around 8pm and had the trucks unloaded in a matter of hours. These 2 young men were simply amazing! On top of being quick, they were courteous and careful in unloading and placing our items where I asked, even rearranging our china cabinet when I realized I did not like it where I told them initially. I was concerned because I was unable to contact Tyler a few days before our move in, I left messages and texts to keep him up-to-date as to the move in date but did not hear back from him. Caleb was awesome in letting us know what was happening and Two Twigs delivered perfectly. As long as Tyler keeps the amazing employees he has, his business will continue to grow. I would highly recommend Two Twigs!
Kevin
Kevin
2023-08-16
These guys are studs!!! They crushed our move with no sweat. Thanks team!!
Jeremy Poulton
Jeremy Poulton
2023-08-04
Me experience with Two Twigs was great. Tyler reached out to me right after I listed my house for sale. I could have been weirded out that he reached out so quickly, but after checking out his reviews, I decided to give Two Twigs a shot. I love rewarding people that are proactive and hard working. I was not disappointed. Tyler was very accommodating with my separate move out and move in dates, and his team of movers did a great job with our belongings. I would highly recommend using Two Twigs to anyone looking for reliable and accommodating movers. Thanks, Tyler.
Jeremy Richardson
Jeremy Richardson
2023-08-01
Showed up on time and moved everything in half the time! They’ll be my first call next time I move. Thanks!
Leigh Hantho
Leigh Hantho
2023-07-30
Very accommodating to a short notice and handled our belongings with care. We will use Two Twigs again as we move into our new home when it is completed this Fall
Brad Lagano
Brad Lagano
2023-07-25
The Two Twigs crew was excellent top to bottom. These guys showed up on time, looked over the scope of items to be loaded, and then went right to work. They hustled and never slowed down. The back half of the job included unloading the truck and walking up two flights of stairs to my apartment. I truly wasn't sure how they were going to pull it off. Once again they got to work and never stopped. Also unloaded some stuff into a separate garage and did it quite well while leaving me a great path to reach all the items. Hands down the best moving experience I have ever had and the team was professional, polite, and rock and rolled the whole time. I will definitely use Two Twigs again my next time around. Thank you.
Kelly Marler
Kelly Marler
2023-07-24
I booked our moving service through Tyler and he was very responsive. The employees that showed up the day of to move were professional and efficient. I would hire this company again.
Christopher Russell
Christopher Russell
2023-07-22
Excellent service all round. I used Two Twigs to move my 4 bed house contents from Charlotte to Pinehurst and was extremely impressed with the services delivered - the moving guys were very careful with all our belongings - I would definitely recommend.
David Born
David Born
2023-07-21
Tyler and his crew moved me and I had closing problems, which put off my closing date and a few other problems but he was there for me, totally understanding and helping me out with my move , when he said he would , he was there. They where fantastic..thanks goes out to Tyler and the crew.